Basic concepts of effective communication

Theories of Communication Chapter 1 focused on the developmental stages of Communication and summed up Communication as a complex and dynamic process leading to the evolution of meaning. The study of communication and mass media has led to the formulation of many theories:

Basic concepts of effective communication

Here is an introduction to basic communication skills to help you communicate more effectively at work and in your personal life. For a step by step approach, download our Communications Pack.

Basic concepts of effective communication

Body Language Have you ever had a conversation with someone who couldn't speak your language? If you have something important or sensitive to say, meet the other person face to face if possible. You can check their body language, to see how they are reacting to your message.

Be conscious of your own body language, as Perception is Greater Than Reality. You may be slumped in a chair because you are tired after a long day. The other person might pick that up as a lack of interest in what they have to say. Eye contact, facial expressions, posture, gestures, dress etc.

Tone of Voice Focus on the following four aspects to improve this important basic communication skill: A lower pitch can sound more authoritative and knowledgeable.

Politicians often work to lower their voice pitch. If you are naturally quiet spoken, it can be interpreted as a lack of confidence and timidity in certain situations.

Similarly, if you normally speak at a high volume, reducing it may make you sound less aggressive to some people. If you find yourself in conversation with someone who is shouting, raise your voice to match theirs and gradually reduce it - they will follow.

1b: Principles of Data Communications: Basic Concepts and Terminology - Table of Contents

Put emphasis on certain words when you speak, to convey passion, enthusiasm and add meaning to what you are saying. Take care that you pace what you are saying to allow the message to sink in. Avoid racing through the message or speaking so slowly that the other person loses interest.

Here are some tips: Connect better with others by helping them to visualise what you are saying. For example, instead of: Your brain is like a Google Search Box; the better the questions, the better the response.

What steps can we take to make even greater cost savings? Empathy So what is empathy? This is a basic communication skill which involves putting yourself in another person's shoes.


You recognise the feelings and the situation that the other person finds themselves in. It doesn't mean that you agree with them, it means that you understand where they are coming from.BASIC CONCEPTS OF MEDICAL COMMUNICATION.

PUTU SUTISNA Lecture’s main objectives: To describe the importance of good communication with patients To describe the factors that may influence the outcome of communication between the doctor and patient To explain the technique of conducting effective communication with patients that involves questioning, listening and facilitating.

Effective communication starts with a goal that is measurable, and that can be monitored as communication takes place, to gauge its effectiveness.

A clear and specific goal can be a good starting point for designing communication activities for your small business, because it can provide an indication of the level of effort needed. Communication Terms and Concepts.

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Definition: "Communication is the process of sharing meaning through continuous flow of symbolic messages." (Froemling 5) Communicator (Sender/receiver) - the participants in communication.

Typically the roles reverse regularly. M essage - a single uninterrupted utterance. Verbal or nonverbal. Effective communication is important in order to minimise the chances of a negative public reaction and also to maximise the chances of compliance with recommended behavioural advice which will help to control the spread of infection.

Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language.

Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended. Fundamental Concepts of Educational Leadership and Management, 3rd Edition.

By Taher A. Razik, Austin D. Swanson Creating Effective Communication in an Organization. Summary and Fundamental Concepts. Case Study. References. The Basic Aspects of Educational Evaluation.

Commonality Within Diversity.

Basic Communication Skills for Managers